Customer Reviews

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DealerRater Sep 26, 2020

We worked with Charles Carmona recently and he was extremely helpful. He was very patient working with us, didn’t feel rushed at all. Quick and clear communication. Knowledgeable, answered all of our questions. Just an overall pleasant man to work with. Very professional and polite salesperson. Thank you Charles for all your help. We’re beyond excited with our pre-owned Ford Mustang.

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Google Sep 26, 2020

My experience was absolutely amazing the staff was friendly professional and always ready to help I was absolutely stunned by how great they were. Tenafly BMW the only place to buy a car.

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Google Sep 24, 2020

This used to be a 5 star place before this pandemic. Since my service advisor retired the customer service has declined. I called last week to bring in my car In for tires and an alignment. I specifically asked if the tires were in stock and was told yes. Which they were not. Car was brought in on a Thursday September 17th 8:30am no tires till late Monday. I had also asked, before bringing it about a loaner. No loaner available till October 2nd. Could put me in a rental on Tuesday the 22nd. Asked, you have a shuttle that can ...

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Google Sep 23, 2020
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Google Sep 23, 2020

Amazing sales department, I went to Park Ave BMW on route 17 and was completely disappointed. I wanted nothing to do with BMW... Then I met Euna from BMW Tenafly!!!!! If your buying a car ask for her! I am still in the process of purchasing and will update once I purchase my vechile. Definitely this is the BMW dealership to go too....

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DealerRater Sep 19, 2020

I had an amazing experience at BMW of Tenafly. I had been looking for a very specific color combination, low miles, specific package, car. I inquired via email about a vehicle I liked on their website -Ramon Moreno contacted me and I went to see the car. He was very courteous and professional. The most amazing thing is that he was very straightforward, friendly with no gimmicks, no pressure tactics, or hidden costs. I got the car I wanted at a good price. Ramon Moreno, his manager Stephen and Christie in Finance made my entire buying experience one of a ...

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Google Sep 17, 2020
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Google Sep 14, 2020

I had to give 5 stars bc I have been with them nearly 20 years.

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Google Sep 13, 2020

I was able to get an appointment quickly. At first I was offered a loaner from an outside car rental. Since they had no record of my reservation and had no available car. I was asked to take an Uber home and when I refused, BMW allowed me to use one of their curtesy cars since I live in town and promised to go straight home. My car was ready in the afternoon as they promised.

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Google Sep 13, 2020

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