Angelo Guerriero and Landon Greer. Are an amazing team, very professional but overall listen to clients needs.
Stella was great throughout the whole process. Started with online inquiry and escalated to a purchase. Stella was very informative she took her time explaining different cars & options and made sure I got the car I wanted (2018 BMW X1 certified pre owned) Would highly recommend BMW of Tenafly to anyone looking to purchase their next bmw! Make sure you ask for Stella!!!
Thank you so much to Marlend, Chris, and Sean of BMW for helping me purchase my first BMW. They made everything run smoothly and effortlessly and explained everything to me thoroughly. I am very satisfied with the service at BMW of Tenafly.
Thank you Marlend Kaceli! I love my car… You and your team were Awesome. You have made me a BMW fan for life. Best regards, Arleen Colon
I worked with Marlend Kaceli and he was terrific. He pointed to the car that my wife and I were looking for but did not know it existed, a soft top 4 series x drive. In addition, our lease for our 6 series needed to be extended several times before the 4 series was available and he supported me through the process of working through what was needed from BMW financial services to make the deal happen. We are very grateful and would recommend Marlend highly to future buyers.
Angelo was extremely friendly and knowledgeable as well as making sure to make the entire car buying process seamless. In and out with a new finance purchase in under 90 minutes, top notch! Thank you again!
If I could give more then 5 stars I would, Always professional, sales and service team. I visited I a two different bmw dealership in the area, this is the best one, always respectful, friendly and honest, the Ultimate machine 😎
We worked with Sean Mohammed in finance and Brian Morales in sales. Both handled the deal with professionalism, integrity and made the process of buying a new car easy. Brian had the car ready to go and went over all the features of the 3 series. He had an excellent knowledge of the product. And he also helped get us more on the trade. Sean in finance explained all the paperwork in detail and in a way that was easy to understand. Sean and Brian went over and above to answer all our questions and make sure that we were happy ...
Mr Roger Penske should be very proud of the team that has been assembled at BMW of Tenafly. Our Client Advisor, Richard Viole, has been a complete pleasure to work with in ordering and taking delivery of our 2022 X3 M40i!! He was also our Advisor for our 2019 330iX and the cars look great parked together now!! Sean Mohammed, our Finance Manager was superb to deal with as well and Gage Thervil, our Product Genius really made things easier in setting up the M40i to our liking! One Team, thanks!!
Absolutely amazing! Service was amazing! Customer service was great. Staff was very friendly and informative. The finance manager, Sean was excellent. Stella was awesome. The BMW genius was amazing as well.
The service was excellent, very considerate and easy going. Ramon was extremely friendly and easy to work with. Ramon gave us an excellent price on our 2022 BMW X5.
Marlend was patient and kind, with a no-hassle attitude that made my experience even better. Andrew and I purchased a 2018 M4, our first venture with the BMW family. We will be back in the future to purchase another vehicle from BMW of Tenafly.
Stella was very nice and kind dealer. I had an excellent experience with BMW of Tenafly. I purchased X1 cpo vehicle, and 100% satisfied with everything in this place. I highly recommend this dealership.
BMW of Tenefly has incredible inventory on Certified Pre-owned vehicles. We came back a second time after a wonderful experience with our last purchase!
This was my second vehicle that I bought at BMW of Tenafly and the experience, once again, was exceptional. Marlend Kaceli worked with me for several weeks waiting for the right vehicle to become available. His no-hassle demeanor made the experience great. I will be returning at the end of the year to get my wife a BMW from Marlend.
BMW Tenafly receptionist number 2016086701 called me less than 24 hours before appointment suggesting that I reschedule replacing my brake pads. Or to take a Uber back home. BMW Tenafly is known to never supplying BMW loaners no matter the cost / time of repair. Without any sense of liability, the unprofessional receptionist that does not belong to service department told me the service was not 3 or 4 hours as previously told me but more. I don’t mind waiting more time. She insisted that it was better to reschedule because I may need to change not only pads but also rotor. Basically a ...
I had a great experience at BMW of Tenafly. I worked with Marlend Kaceli and he provided excellent sales and customer service. I am very happy with my purchase and would highly advise working with Marlend Kaceli and Charles Carmona for all matters BMW.
After seeing some of the best reviews of any BMW dealer in the area, I made Tenafly my first visit to look at a BMW 330 sedan. Normally, I scope out two or three dealerships before making a decision on a car, but I immediately felt comfortable with the staff there that it became my only stop. Ricki Shamen was the sales associate who helped me get into a lease and take care of a trade in on my previous vehicle and she is fantastic. She made the deal so easy and seamless, I was trading in my car and getting ...
I truly enjoyed my experience at BMW of Tenafly. The customer service is excellent. I worked with Marlend Kaceli and he was very attentive and accommodating. Everyone who helped me with my purchase made the buying process smooth and easy.
I’ve been coming to BMW of tenafly for many years. It just keeps getting better and better. Working with Stella was a pleasure she worked very hard.
Great professional and friendly service. No pressure and informative. Will definitely be doing more business in the future when electric vehicles are available. Appreciate the car is always cleaned and washed before it's picked up!
Stella was incredibly professional, knowledgeable and friendly. She was so patient and took the time to ensure I got into the right car for me.
Stella Kumsung is an amazing sales person. She went above and beyond to get us into a new lease with BMW. She was very persistent. Keep calling us and giving us new options until we went back and end up driving home with our new BMW X3. This is our second car we lease from BMW of Tenafly. We found the salespeople to be very professional and knowledgeable. We are extremely happy with our new acquisition. And we have a lot BMW closer to us, but she was the reason that made our decision to go back to BMW of ...
Ricki Shamen is amazing, she did it in less than 4 hours! She is very professional and nice, we drove home a new leased BMW on 1st trip from Queens, NY. Would definitely get my next BMW from her again!
BMW tenafly has no loyalty to their costumers. Was returning a lease and getting a new car. Paid a much higher down payment than I wanted to and a much higher monthly price. Whatever I heard about dealerships having a lack of inventory so I just dealt with it. Return my car and a week later they send me a bill for $2,000 of “damages”. The car was in very good shape, tried to say something was wrong with one of my tires until I complained and they removed that payment. Never dealt with a dealership that’s doesn’t take ...
Marlend Kaceli makes buying a car a breeze. He is available at all hours and incredibly responsive. I live in East Hampton and gladly drive 3 hours to buy my cars from him.
Thrilled with our new car!!! We leased a 2021 BMW 228. It was a loaner vehicle at a great price. Our salesperson Stella did a great job in putting us in the perfect vehicle for us. This is the second car we bought from BMW of Tenafly and our experience with the dealership could not be better. I find the salespeople to be very knowledgeable and extremely professional. There are many BMW dealers that are closer to our home but we choose to do business with BMW of Tenafly.
The most pleasurable experience of leasing a new car. Salesman and sales people extremely courteous, honest and professional. We are so happy we switched from Audi to BMW and we will never go back to Audi.
It was refreshing to work with Stefransky Lemoine and this dealership. I had heard very positive things in the past and they were all true.
Very great dealership with amazing service and great customer service. I would recommend to all my friends and family !
It was absolute pleasure to buy our BMW X5 from Marlend. He accommodated all our requests and ensured that we got exactly the vehicle we wanted. He is quick, efficient, thorough. It was great experience working with him. If we ever need another car we know where exactly to go and who to look for Merlend at BMW of Tenafly. Highly recommend!
This is my 3rd car with this dealership. I find everyone to be professional, friendly and helpful. From the moment you purchase the vehicle thru maintenance the experience is a perfect 10.
If I can describe Sean Mohammed in a word it would be "Exceptional". Professional, informative, and hard working. I know Sean is hard working because he was the person you went to about everything. As I witnessed client after client requested his assistance. He stayed late hours to make sure he got us everything we needed in the timeframe we needed it in. We walked in on Saturday looking at a car, we walked out on Saturday buying the car, same day which was very impressive. Through BMW financing, he was able to offer discounts based on our ...
Stella did a great job and as such, the buying experience was great! She was very pleasant and well informed! I very satisfied with the process!
The best dealership for BMW by far! Marlend is a pleasure to work with. He is very efficient and got me out in record time.
Marlend Did a Great Job With The Whole Buying Process.He Was Always Pleasant And Was There To Assist Me.Tenafly BMW Is a First Rate Dealership To Deal With.There Was Never Any Pressure To Be Rushed.We Found The Exact Car We Were Looking For.Thank You.
Excellent team with professional and knowledgeable service. I’m very satisfied with the whole process from getting me the right person. Keep up the good job.
Just leased my second 2021 BMW X5 40 XI from BMW of Tenafly. Cannot find better words to put in paper in regards to the whole flawless process I went through in leasing the second BMW from them. Roland Llupa who took care of us from A to Z, deserves the title “Proffesional”, polite ,courteous,detail oriented. The whole team was great too,Steve Hourican ,Charles Carmine and the Genius Gage Thurvil. They made sure I was comfortable in every step of the process. This is the place to go for a BMW
After a few negative experiences at two other dealerships, Stef at BMW of Tenafly was professional, and provided transparency and superb service from start to finish. Victor, the Product Genius was also phenomenal and very helpful with personalizing my BMW. The entire team made me feel welcomed and part of the family.
Phenomenal Car Buying Experience with Fred Siegel! It was a pleasure to meet Fred. Truly amazing customer service and very knowledgeable about the cars. Smooth finance process with Landon. 5 stars!!
Stella was a pleasure to meet and did a excellent job at with explaining all the deals pertaining to my first BMW. Great customer service
This dealership is clean, climate controlled and smells good. The employees are A1. Feels like you're working with friends and not strangers. I also feel safe due to their covid protocols
Had a phenomenal experience purchasing my pre owned Golf GTI from Richard and the entire staff at BMW of Tenafly. Richard was extremely patient and knowledgeable about the vehicle even though it wasn’t a BMW. That showed that he genuinely cares about what he does, and truly puts in effort to make his clients comfortable with their purchase. I received an extremely fair no haggle price, and got a phenomenal value for my trade in. The credit application process was extremely smooth, Richard was very informative during it, and the rate I received was phenomenal. Landon in the finance ...
Stella did an amazing job. She was very professional and patient with me. She even followed-up with a phone call the next day. It was definitely a pleasant experience!
Stella was AMAZING! I had specific needs and a price point I wanted to maintain and she was able to work with me and create a great deal. She was professional, confident, and pleasant to work with. Everyone at the dealership was nice and went out of their way to help me gain clarity with any requests. I am looking forward to doing business with Stella and the entire team at Tenafly for years to come.
Got my first BMW at the first stop dealership. I didn't need to look at any other dealership as I got my dream car right off the bat with great customer service.
I love this place !! I’m a customer for a very long time, locations And staff Amazing job Very good I totally recommend this place
Brian was excellent, welcoming, attentive, thoughtful. Even when he was dealing with other clients, we still felt cared for. Never felt like we were buying a used car. They took their time to walk us through all of the features of the car. Only negative was waiting 2+ hours to schedule an appt for financing which was frustrating, but Sean was still wonderful throughout and not pushy. I would use them again and recommend to friends and family.
It was absolute pleasure to buy our new X5 from Stella. She accommodated all our requests and ensured that we got exactly the vehicle we wanted. She is quick, efficient, thorough. This is our second purchase from BMW of Tenafly. If and when we need another BMW, we know where to go! Highly recommend!
This was my second purchase from BMW of Tenafly. Roland - as always - was friendly, efficient, and treated me like family. The same can be said of Landon in Finance - it could not have gone any better. What a great team of people - you will miss out if you shop anywhere else. Thank you gentlemen for a flawless experience.
Flawless transaction from start to finish! Stella was inviting and held her customer service to the highest degree. Will be a returning customer for life.
One of my best experiences in purchasing a car. Roland was not only straight forward but exact and professional. I bought my first BMW and what an incredible machine/driving experience it has been. I can not say enough about the care and attention to detail Roland provided. Simple and easy. You can sense the passion and commitment Roland possesses in explaining in detail the nuances in purchasing a BMW. The entire place was clean, spacious and organized. State of the art Technology. Hands down the BMW product is the way to go.
Stefransky is the best. He Treats you like family. He is thoughtful and I will definitely come back and get another car from him. The Best.
Very pleasant and straight forward experience. Staff were helpful and accommodating. The sales person I dealt with was Brian Morales. I don't remember the name of his team members but they were all really great. The person who showed me around the vehicle and took me on the test drive was also very professional.
He is unbelievable amazing... i had the best service ever from Stefransky, he is the type of guy who loves not only to sell but to fill people’s needs on what they need! Always available and with the best attitude to treat the client. He is the best 🙂
My partner and I had such a wonderful experience at BMW in Tenafly. From the phone conversations with Melissa to secure our car, to Stefransky in sales and Sean in finance, we were both treated with such respect, never feeling any aggression or undue anxiety. The experience buying our first BMW was a great one and certain to be the first of many more.
A huge thank you to Melissa, Stefransky and Sean in the business office for making my partner and I's first BMW buying experience such a great one! We were treated with such respect, no one was pushy or aggressive, and ultimately we were able to walk away with a beautiful BMW that we LOVE!
I just brought home my new X3 and couldn't be happier with my car! My husband and I were treated wonderfully from beginning to end. We experienced detail oriented and thorough professionalism in all of our dealings with the dealership. Laura Schwartzapfel
A great experience at Tenafly BMW. Everyone was helpful and made the process easy from start to finish. We would recommend this dealership to others.
First, I would like to start by saying Thank You to Marlend, my sales representative. He was attentive and he provided excellent customer service. He followed up and communicated well. I really appreciate his professionalism and quick response. He made the process as smooth as possible. Everyone was Great including the financial specialists Sean! I would Highly Recommend!
Richard Viole was incredibly helpful and made the experience as effortless as I could have hoped for. I look forward to working with him again.
Marlend Kaceli was a great salesperson, very attentive, professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well.
We've had a very pleasant experience working with Marlend and the entire team at this dealership. Marlend was very professional, respectful and willing to work with us on a few concessions we requested. The entire process went smoothly and at the time of the delivery, Victor (BMW Genius) took his time to explain all the new features and help setup everything in the console). This is my 3rd BMW and this has been the smoothest and most pleasant experience we've had on a BMW dealer.
Just bought my first BMW car and I’m very excited. Brian morales was my salesperson who was very helpful, patient, kind and very knowledgeable. Thank you for making me feel comfortable throughout the process.
What I thought should be an exciting momentous occasion leasing my first car in life turned out to be a truly disappointing experience. After a test drive of two models, I was given printed out paper quotations (not digital copies) which ultimately were confusing and led me to calculate the wrong monthly budget. I rectified this with enough time to finalize the deal however, it was obvious that they were all about the sale and not about the INFO and UNDERSTANDING and hand holding, especially knowing that I was a first timer. After negotiating the final deal over the phone ...
This is my BMW purchased at BMW of Tenafly. Angelo Guerriero and Sean Mohammad were exceptionally knowledgeable, helpful, patient and kind. The process was painless. Both Angelo and Sean went over and beyond.
This is the 3rd car we’ve bought with the help of Stef and the 5th from BMW of Tenafly. Always an excellent experience. Stef will go above and beyond to make sure you are happy. Thank you Stef!!!
Great dealer, easy to work with and gets to your concerns. Would recommend family and friends to go to this dealership. Grade a work here
Amazing place - everyone is trustworthy, friendly and extremely competent. Stella is an absolute gem to work with and made the process as painless as possible. Will be back for my next BMW!
I have now purchased 3 cars from BMW tenafly. Service is terrific and the sAles team is very professional. On my last purchase a 2021 x2 my Salesman was Marland and he was very thorough and made sure I got the best deal.
Marlend was awesome, took the time to explain in detail all the aspect of the process of purchase He is very helpful and kind ,very important to mention he returns your call in a very short period of time .Thank you Mr Kaceli you made our experience very pleasant I will recommend you
Had a great experience with Stefransky closing the deal on my first lease car. He was able to find the right car with all the options that I needed.
Marlend was so helpful, really worked hard and gave me an unbelievable deal on my X5. The dealership has a nice showroom and the stuff is very friendly.
Above and beyond the call of duty from this crew - custom order of a very high end vehicle - very, very, very, very long wait due to covid. The Tenafly team took great care of me and exceeded expectations at delivery!!
I had a very good experience at BMW of Tenafly. Stella was simply amazing. She was very co-operative and transparent at every step of the way. Very patient and helpful throughout the process and was always prompt to respond to any questions. Her customer service is excellent and I highly recommend Stella.
Wonderful experience at BMW of Tenafly. Marlend was so professional and great to work with! Victor was such a help also!! Thank you for making this an easy process!
I had a wonderful experience at BMW Tenafly.. I was in and out in a little over an hour and drove home in a beautiful new truck! I worked with Vince, Marlend, Sean, and Victor who were all extremely professional and very helpful. Marlend was very knowledgeable and friendly making my experience extremely smooth. Sean was quick and very amicable! I was also able to ask Victor a ton of questions while he helped me learn the features of my new vehicle. I absolutely love my new X3 and the wonderful staff that helped me! 🙂
Excellent service. I own already a BMW650iX and leased a BMW 330iX and have been safisfied with the level of service and attention to detail.
Excellent service and customer handling. Richard Viole and Sean Mustafa and Chris (BMW Genjus) were all great. We bought a used i3 and this team made everything flow smoothly. We will likely do more business with these folks in the future. A+ dealer.
Stella is the best. Will definitely be back to do business with the Tenafly Team. Her customer service was unforgettable. I’m so happy to be a member of the BMW family.
Stella was friendly and helpful and made the entire process easy. She worked with me to make sure I got a deal I was happy with.
Stella was great to work with. She is knowledgeable and answered all of our questions. She was upfront throughout the entire process. I would recommend Stella.
It was wonderful experience working with Stella. She made the whole process, from start to finish, extremely smooth and painless. Also, she was very professional and attentive!!
I recently picked up a new Z4 and had the best experience! Ricki and Steve were great from the get go, helping me put together the right build and get an allocation slot. The car is beautiful and Brian did an amazing job going through all of the technology in the car. I love the Z4 and highly recommend working with the team at BMW of Tenafly to find your next car!
Richard was amazing to work with as i changed my mind over what car to get over and over. the whole team just was so professional and easy to work with. Great experience. Definitely would recommend.
Stella went above and beyond to help us navigate the process to the best decision for our family. She spent a lot of time thoroughly answering all of our questions and taking the time to understand our needs. Stella is a consummate professional who really cares about serving her clients well.
Marlend provided excellent advice and services in choosing our next CPO BMW. We had gone in to return our expiring leased BMW but decided to purchase our next vehicle - thanks to his suggestions.
From the Salesperson to the General Sales Manager, everyone was professional, efficient and motivated to find me and my family a car that was perfect in every way. The deal was literally done over the phone after 6pm and I drove off of the lot the next day before 2pm. For those of us that value our time, it doesn't get any better than this. Kudos to Marlend Kaceli, my Client Advisor. He is extremely attentive and sees to it that the buying process is a pleasant and painless experience. We have a second leased vehicle which expires in ...
Very professional & convenient excellent service & price and it was delivered as promised. I visited 3 other bmw Dealership their pricing and salesmanship were Disaster. I recommend this dealership to anybody.
Great experience. efficient and knowledgeable. Answered my questions promptly. Signing took no time at all and I was provided with guidance on the car’s functions.
Stay away from this dealership. They are nice during purchase process but after service they only care about money and not satisfying thier customers. I purchased a CPO with 8000 miles and discovered there was a shoty paint touch up on rear lid and the manager Jeffery Martinenz was not willing to fix problem correctly as he did not want to lose money on the deal. It turns out that the entire rear trunk lid had been patient with tons of overspray and a 6 inch diameter area where touch up paint was applied wit the small brush that is purchased when ...
Bought a Certified pre-owned M4. Ramon Moreno was salesman. He was a pleasure to work with. He went out of his way to make this deal go as smooth as possible. He worked to get a amicable price for the vehicle. He was extremely polite and kept me well informed through out the entire purchase process. Can't say enough about Ramon, he is a person of integrity and honesty. He was upfront with all information on the vehicle and there were no last minute price increases. I would buy another vehicle from BMW of Tenafly because of the way ...
Charles made me feel so comfortable the moment I met him. He was kind and patient amd very knowledgeable. Landon who handled my contract was professional, and treated me as if I was the only person he worked with. Truly A experience
This woman is awesome, it is apparent that she not only loves her job but that she knows how to make anyone a happy customer.
Stella was highly knowledgeable of the features of the 2021 BMW X5, very patient with our numerous questions, and overall made the entire vehicle purchasing experience smooth and enjoyable.
It was a pleasure working with Euna Wilson. She made the entire process of leasing a BMW stress free. Pricing was extremely competitive and transparent.
Euna helped me get my dream car. When I had concerns, she did excellent work very professionally. I bought the car from out of state. She did a great job telling me the details of the car and she is into details to ensure everything is in the perfect condition to get the car to my hands. I would like to recommend her to others who are looking for your new car. Euna has the experience and knowledge to help you. She can get it done right and fast.
Exceptional service from Euna Wilson & Vincent Jospeh! It was my first experience buying a vehicle and the provided amazing client service. Highly recommended to everyone since they answered all questions and provided an amazing deal.
Marlend is easy to work with and helped me to find the perfect car at a price point that worked for me. I highly recommend Marlend @ BMW of Tenafly!
My client advisor was Eunna Wilson. She was very professional and attentive. I told her what I was looking for. She showed me exactly what I wanted and more! It was a very quick and easy process. I would recommend Eunna Wilson and BMW of Tenafly!